Adult Verified Video Chat Member Support

What does it cost to sign up?
Signing up for Adult Verified Video Chat is absolutely free. You must sign up as a member to initiate video chat sessions with models.
What charges are involved?
If you want to initiate an adult video chat session with one of the available models, you must have your credit/debit card information in your profile backoffice. Each individual video chat model sets thier own chat session rates, which you can see on their respective profiles.
Is my credit/debit card information secure?
Absolutely! The whole Adult Verified Video Chat website is wrapped in a secure tunnel as you can see from the url in your address bar. We also use RSA2 256bit encryption technology to not only encrypt your financial data, but your username and password as well.
What hapens if I terminate a video call early?
When you initiate an adult video chat session with a model, your card on file is not charged until the model accepts your call, and the session begins. At that point, you are charged for the whole session that you selected. If you terminate the session, the charge cannot be pro-rated. If the model terminates the session, or for some reason there are technical difficulties that prevent you from receiving the services you just paid for, our system will detect it, and automatically issue the pro-rated amount.
How do I video chat with a model?
The process is pretty easy. 1. Login, 2. Browse the Online Models page, and 3. Select a model. You will then be directed to a page where you may select one of her chat packages. Once you do this, the performer receives notification of your session request. The performer then initiates from their skype to yours, or contacts you and arranges a better time to accomodate both of your schedules.
Can I schedule a video chat session in the future?
Yes, you may schedule a video chat session up to 5 days into the future. You will be able to message back and forth with the performer to verify or alter your session date and time.
What platforms/devices are compatible with Adult Verified VideoChat?
Adult Verified Video Chat uses the secure Skype platform for video chat sessions. Currently, Skype is supported on all major browsers as well as all mobile devices such as iPad, iPod, iPhone, Android, and tablets.
I have a question that is not answered here..
If you have a question that is not answered here, please feel free to contact us at Contact Us We will make every effort to address your issue in a timely manner. Please also check this FAQ page often, as we are constantly adding new content to it as issues arise.